Reflective journal(about communication)

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12Reflective Journal: Communication

Reflective Journal: Communication

Question 1

Rachel Maddow point of view is that Trump glorifies violence against protesters. Given a presentation to inform other people I would express my point of view in a very similar manner with the aim of persuading others to take individual responsibility of their actions the video can be derived from the link below

Question 2

A major difference between informative presentation and persuasive presentation is the informative presentation sets out to inform the audiences about a certain topic while persuasive presentation aims at persuading the audience for them to perform certain actions or at times it convinces audiences to adopt the opinion and beliefs of the speaker (Pearson & Nelson 2000). A good example of informative presentations is a topic on reproductive choice and by being informative the presentation may set out to track and offer details of the historical reproductive choice of a great number of Australians. An example of a persuasive speech may show how a great number of people feel that in a way their reproductive choice is in some way being threatened. By making use of historical aspects the latter tend to strengthen the argument.

Question 3

A major similarity of two television programs that is the ABC weather reporting and the Sydney weather report is that they both tend to use the map and indicate the major areas and the expected weather forecast. A major difference in relation to the use of visuals is that though they use a key the key depicts different aspects in that a key from Sydney weather report shows the average and minimum temperatures, rainfall as well as the number of days that it will rain.

Question 4

An example of an informative speech which is derived from the link below A part of the speech that I thought was effective was that it outlined well the characteristics that most drug users possess. An area that should be improved in the informative speech is that it should outline measures that should be taken to ensure that young people shun away from using drugs.

Question 5

The product to be used in this case is Toyota and the informative speech will address issues related to the advantages of the car against other models, the speed, warranty, price and locations where they can be found as well as outlets where consumers can make purchases of the car spare parts.

Question 6

A major social issue where I would like to see change happen is in relation to consumption of alcohol among the teenagers. I think persuasion is the best way to implement changes so as to produce measurable gain.

Question 7

I think the principle of consensus often works and a great number of people are often persuaded to buy things since other people own the item or since others are buying it. Based on past experiences I am not susceptible to this kind of persuasion and I tend to buy items which I only need and not because others have the item (Fautsch 2007).

Question 8

A good example of a product that I would never buy is the Carefree ‘Be Real’ TV commercial based on the principle of persuasion described in the reading I belief that the commercial have not made use of any of the principles outlines (Seiter & Gass 2010) . Of the principles outlined there is one principle that is effective on me as the audience member and that is the principle of commitment and consistency. In instances when am allowed to make changes to the commercial so as to increase the commercials persuasive appeal to me as a customer I would ensure that the commercial is not demeaning and degrading to the women so as to ensure that it connects more with the target audience.

Question 9

Between deterrence and discontinuance, discontinuance seems to be a more challenging task as compared to deterrence. This is based on the fact that it is harder to persuade an audience to stop engaging in something that they are already involved in since some may be addicted to their activities (Abrams 2012). Therefore, it is easier to persuade someone to not engage in activities that they have not already addicted in.

Question 10

In relation Maslow’s hierarchy of needs I think I have achieved the physiological needs, the safety needs, I have not fully achieved the third level of human needs which is interpersonal and the need of belongingness. I also have not attained the esteem needs fully since at times I feel that am not accepted and valued by others fully. I have also not attained the self-actualization need. Three years ago I was not at the same level to where I am currently since my position has changed hierarchy. I expect my level to change in future where I will have attained all the stages of the Maslow’s hierarchy of needs (Tay & Diener 2011).

Question 11

Persuasion can be at times being termed as ethical but it would be crucial to note that not all persuasion is ethical (Johannesen 1996). Persuasion is at times termed as unethical if it is mainly used for personal gain and at the expense of others. Additionally, other methods of persuasion can termed as unethical without much deliberation. A good example of such kind of persuasion is brainwashing, coercion and torture.

Question 12

I assist people who need to renovate their homes from their bathrooms and kitchens. I create sinks, shower and backsplashes and most of these renovations are made using glass. My name is Hannah Adams and I design and undertake innovations using glass. If you are wondering how a glass sink looks like please contact me through this email [email protected] and I will forward to you some of my previous work. To me the elevator speech seem perfect to me since it short and simple to understand and it is well targeted to the target audience.

Question 13

Based on an first example of an elevator speech retrieved from the link below, the speech have a strength in that it conveys the intended message within a short period of time, but at the same time it seems too long. In other words the elevator speech should have a small number of words so as not to be boring to the intended audience. This will go a long way in making it more effective. Another weakness is that it does not state who or what is the competition (Howell 2006).

Question 14

Our understanding of communication is in a way limited when we view nonverbal communication as that which is not verbal communication. This is based on the fact that some nonverbal communication is misunderstood and this is based on the fact that nonverbal communication is harder to discern. Though we communicate through nonverbal communication there is no common way in which listeners are supposed to interpret non verbal communication (Seiler & Beall 2000).

Question 15

I tend to have a great value for time since time seems to be essential in all aspects of life and one to succeed everything need to be done in the right and appropriate time. I tend to send a considerable amount of time reading and doing research related to the course am undertaking, also tend to spend time in other social activities such as engaging in sports and helping in charity work I also tend to use the other time on activities such as watching and listening to music. The list on what I spend time on and what I value tend to be similar. At the same time I tend to e spending my time on what tend to be important to me currently.

Question 16

Time is to a great degree a relevant factor in communication in the information age and this is based on the fact that we are likely to deal with people from different cultures. Some of these people tend to be very cautious on time and thus some of them arrive for meetings on time and that for one to be on the right track they need to keep time. Thus, individuals should always honor the time (Seiler & Beall 2000).

Question 17

There are a number of assumptions of nonverbal communication and they include nonverbal communication have some socially recognized meaning, individuals have avoidance needs and that nonverbal; communication behaviors tend to be associated with some evaluations that ranges from extremely negative or positive (Burgoon et al 1989).

Question 18

Sample agenda

Meeting to discuss the quarterly sales report and results from the latest marketing campaign to be held on 20th July 2016, at 9.00 AM at the conference room. All employees from the sales department are expected to attend. The meeting will focus on the goals that have been achieved and which one needs to be worked on to enhance the next quarterly results. The meeting will be called to order the sales manager and a roll call be taken to ensure that all expected participants have attended the meeting. The last meeting notes will be read and room will be available for any corrections. The agenda of the day will be discussed. The meeting will end and the nest meeting will be scheduled (Mosvick 1996).

Question 19

I would handle the relations with the local media by ensuring that the message I communicate to them is the right and correct one and which cannot be misquoted to portray a different message from the initially intended one and this will be supported by irrefutable evidence. Therefore the information given to the local media with represents the organization or a business with respect as well as with honor.

Question 20

When people do not know what to do in a crisis situation they usually panic and give unclear and uncoordinated messages. The probable challenges can be addresses before the crisis occurs by having a Crisis Communication Plan in place to ensure people know their responsibilities well and thus undertakes them in the aim of averting the crisis (Mallet, Vaught & Brinch 1999).

Question 21

Self-disclosure is important in business settings in that it assist individuals to be aware if each other and thus they can complement each other well in undertaking the allocatedtasks (Altman & Taylor 1973). A good example of self-disclosure is that through it individuals in a business setting can predict the behavior of others and what they values most.

Question 22

An employment interview serves both the interviewee and the interviewer in that they both learn more about one another. This means that the interviewer learns more about the prospective candidates and at the same time the candidate learns more about the organization.

Question 23

Based on the conflict management strategies the most appropriate one to use is the face-saving and face detracting strategy. This is based on the fact they tend to protect the credibility and in most instances separates the messages from the messenger.

Question 24

As a manger I would rely solely on theory Y as my management style. This would be based on the fact that this management style is widely applicable and employees in lower ranks are involved in decision making and therefore there is less resistance.

Question 25

The hardest part of an overseas assignment would be learning and adapting to new cultures and this is based on the fact that I have never worked on an overseas assignment earlier. The easiest part of the assignment would be working with others this is based on the notion that I am good at developing and maintaining relationships.

Question 26

It is possible for outsiders to assist a group to move from the storming stage into the norming stages. This is based on the idea that the outsider will be impartial and thus make the best decision.

Question 27

I prefer working in a team environment as opposed to working individually. The table below shows the advantages and disadvantages of working individually or in team



  • People learn from each other

  • Development of new approaches in tackling tasks

  • Team membership offers social support and facilitation

  • Incompatibility of some individuals

  • Conflict among team members

  • Time consuming

Working individually



  • Ease of focus

  • Allocated tasks are completed on time

  • Lack of individuals to motivate one another

  • Stressful and boring

  • Lack of creative problem solving techniques

Question 28

Barrack Obama is a leader that I admire and respect; he became a leader through democratic selection. His leadership styles can be characterized as the charismatic leadership style.


Abrams, D 2012, ‘Estimating the Deterrent Effect of Incarceration Using Sentencing Enhancements’, American Economic Journal: Applied Economics vol. 4, no. 4, pp. 32.

Altman, I & Taylor, D 1973, Social penetration: The development of interpersonal relationships, St. Martin’s Press, New York, NY.

Burgoon, J, Baesler, E, Newton, D & Walthier, J 1989, ‘Nonverbal Expectancy Violations and Conversational Involvement’, Journal of Nonverbal Behavior, pp. 97-119.

Fautsch, L 2007, ‘Persuasion’, The American Salesman vol. 52, no. 1, pp. 13–16.

Howell, L 2006, Give your elevator speech a lift, Publishers Network, Bothell, WA.

Johannesen, R 1996, Ethics in human communication, Waveland Press, Prospect Heights, IL.

Mallet, L, Vaught, C & Brinch, M 1999, The emergency communication triangle, Pittsburgh Research Laboratory, Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, U.S. Department of Health and Human Services. Pittsburgh, PA.

Mosvick, R 1996, We’ve got to start meeting like this: A guide to successful meeting Management, Park Avenue Productions, New York, NY.

Pearson, J & Nelson, P 2000, An introduction to human communication: Understanding and Sharing, McGraw-Hill, Boston, MA.

Seiler, W & Beall, M 2000, Communication: Making connections, Allyn & Bacon, Boston, MA.

Seiter, R & Gass, J 2010, Persuasion, social influence, and compliance gaining, Allyn & Bacon, Boston.

Tay, L & Diener, E 2011, ‘Needs and subjective well-being around the world’, Journal of Personality and Social Psychology, vol. 101, no. 2, pp. 354–365.