Reflection on learning—Heart of Care: Engaging as a team

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Rеflесtiоn: Неаrt of Саrе: Еngаging as a Tеаm 4

Rеflесtiоn: Неаrt of Саrе: Еngаging as a Tеаm

Evidently, patients always receive excellent healthcare services when nurses and other employees work as a team (Freshman, Rubino, & Chassiakos, 2010). In this way, it is critically important to note that as workers appreciate and enjoy amiable teamwork with their colleagues, the patients rely on the employees’ ability to work together. Therefore, effective and efficient collaboration offers different benefits for not only workers and their peers but also the patients.

A working place in a healthcare facility becomes more productive and enjoyable when colleagues can work as a team. Consequently, safety issues in a healthcare institution are reduced while retention rates are increased (Freshman et al. 2010). For example, in a ward setting, patients can receive positive outcomes including faster recovery process if nurses and physicians work together. The following paper highlights the importance of working as a team in a hospital setting as well as outlining some of the key steps taken by a manager to encourage teamwork.

Firstly, in a hospital setting, teamwork helps in providing responsive care to the patients based on health problems being experienced by patients (Freshman et al. 2010).

Notably, when providers of healthcare work together as a team, they become more responsive to the ever-changing hospital environments. For example, after the condition of a given patient worsens, the team always looks to the manager or the leader, understanding that every person in the team can fulfill respective duties and work with others to solve the problem of the patient (Freshman et al. 2010). In this way, as time continues, trust is created and developed by a cohesive team, which increases the confidence of team members since they know they will work accordingly during the crisis and solve the issue. The study has shown that as nurses, assistance, and doctors work as a team, fewer mistakes are made, which leads to improved outcomes of patients’ healing process.

Teamwork in healthcare facility also leads to satisfaction. Admittedly, when health professions such as doctors and nurses work together, patients feel satisfied with the services that they are receiving (Freshman et al. 2010). For example, in a ward setting, nurses and patients can experience less stress after members of a team fulfill their responsibilities, especially when realizing that their counterparts are working towards the achievement of a particular goal. In such situations, communication is clear. Thus instruction is easily followed. On the other hand, healthcare providers achieve efficiency if they work as a team (Freshman et al. 2010). Evidently, healthcare teams that are involved in treatment plans, as well as service delivery mostly, tend to be more efficient, including the utilization of available resources. Consequently, a healthcare facility will become more competitive and improves the efficiency of service delivery.

As a nurse manager, I wish to take several steps to ensure that teamwork at the facility becomes successful. To benefit from partnership, we intend to participate in the Patient Safety Programme where we will be covering “sepsis” as the topical issue. The objective would be to ensure that the staff members are engaged as a team to encourage collaboration for the improvement of service delivery and general performance.

Accordingly, the team will hold a ward meeting to enlighten the staff on the hospital’s vision and mission. On September 13, which is the World Sepsis Day, the team will celebrate the day with the ward staff. Finally, to empower the staff members and the society about sepsis, the team will brand hats and design stickers that sensitize on this topical issue.


Collaboration across the disciplines in Freshman, B., Rubino, L., & Chassiakos, Y. R. (2010).

. Sudbury, Mass, Jones and Bartlett care