QUALITY IMPROVEMENT AND PATIENT SAFETY Essay Example

  • Category:
    Nursing
  • Document type:
    Essay
  • Level:
    Undergraduate
  • Page:
    2
  • Words:
    1292

Quality Improvement and Patients Care

Approaches of Nursing Leaders and Managers to the Improvement of Patient Safety

Leaders and managers in the field of nursing should be equipped with diversified leadership and managerial skills for them to deal with collective group of people effectively. This is so because most of the work done by nurses are collective in nature. They work in groups, hold meetings and different committees on how to foster their skills. For this to happen, their leaders and managers should be well versed with leadership principles and theories.

In nursing section, leadership is problematic as these leaders are less familiarized with leadership skills. They try to inculcate the ancient bureaucratic leadership skills when dealing with a group of people. This system is tedious to be applied due to the intricate patient care and work places. Due to differences in professional background, thinking capability approach to the current dynamic issues and technological advancement, leaders have taken that as an advantage to fasten the communication. They disperse information at a very short time to effect the patient care operation.

Teamwork has reduced work complexity. When workers render their services in a collaborative manner, patient care unit is reinforced making more patients to be attended to maximally. This reduces managerial problems as the leaders will only give minimal directives and the rest of the work done by workers smoothly. There is increased sharing of knowledge in group since an individual cannot solve ambiguous problems alone. Therefore, the role of the leader is to support group work for efficient service provision. Nurses use “the Group Process Theory”. The role of coordinative and care function of nursing is enhanced by this theory which embraces group work. The client care data is inculcated in coordinative role.

How Nursing leaders and managers should improve patients care.

Leaders differ with managers to some extent though their responsibilities are similar. The difference occurs in terms of authorities posed on them. All managers have an official authority to a given entity whereas, some leaders have formal authority over the organization some lack such an authority. A leader is defined by his traits. He should assess himself and know who he is, have confidence in himself and others and communicate his vision and plans in a well-structured manner. These yields the four vital roles of leaders. They are entitled with the responsibility of directing, communication, motivation and strategic plan setting.

Proper and timely communication

Leaders are responsible in shaping the working framework in an organization. They are mandated to guide the junior staff on how to use their skills effectively in order to achieve organizational goal. They dictate the effective running of work in terms of labor input (controlling labor factor) in production process. In customer care unit, leaders are responsible for directing nurses for maximum attendance to patients. Managers and work hand in hand in directing the nurses on how to deal with patients to ensure that they are well taken care of.

Appropriate communication.

Leaders are responsible for all kinds of communication in an organization. Leaders should be well versed with both written and verbal communication. During the communication process, the leader must think first before speaking. Once you make a mistake as a leader, you must be able to apologies. Leaders should also time their comments, avoid competition in communication, engulf emotions and be ready to listen for the out coming feedback. Leaders should always use clear symbols during written communication to avoid confusions. Communication timing is vital when dealing with patients in patient care desk.

Motivation of workers.

Labor as a factor of production can only be improved through motivation. Nurses working under a certain leader should be given motivation factors which includes; giving leaves, salary increment, payments on time and allocation of allowances. This results to increased working activity of these nurses hence proper care to the patients. For future skills development, nurses should be motivated by leaders and mangers through provision of free further education. This increases the skills of nurses’ hence effective way of dealing with patients.

Strategic plan setting

As planners, leaders are sources of vision and mission of a given organization. They are supposed to have a strategic plan for the future development in that organization. For proper planning, leaders should have a successful panel to plan how to achieve the set goal over which duration. While planning, he must do away with political leader’s bureaucracy all barriers to resources. These are the viruses for development hence uncouth for leaders’ use. Leaders should plan on how to curb the problems facing nurses and the patient desk department at large. This can be achieved where they are always associated with planners for future dynamism in heath sector. Managers and leaders should share their visions in order to cultivate the best strategic plan.

Patient Care Management/ Leadership strategy

To improve the health sector, leaders and managers should be rational and adopt the modern leadership transformation style. In their leadership tactics, they should include other measures that can help to improve the nurses’ effectiveness. They should finance benchmarking tours so that nurses are able to share and learn various methods of dealing with different patients.

Measures like Health care quality indicators should be formulated in order to assess the performance of patients. Adopting a quantitative tool that evaluate the performance of the organization in terms of patient’s welfare is also vital in medical field.

Risk adjustment and Enterprise Management Measures should be formulated to insure patients against any occurrences of risks. Leaders in heath units should come up with a sentinel event unit to curb unexpected deaths resulting from serous psychological and physical injuries.

Total Quality Management system should be embraced by all the leaders in health sectors. This ensures proper planning and achievement of the set goals. Leaders will be able to inspect the quality of services being provided to patients. Aftermath, they will interrogate any problem encountered in the system and devise a means of solving that problem. Tentatively, this system is vital for proper planning and the achievement of the set organizational goals.

References

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Dyer, E., Mohan, V., Gold, J. A., & Artis, K. A. (2015). How Effectively Do Medical Intensive Care Unit Providers Extract And Communicate Patient Data From The Electronic Medical Record?. In A101. EFFECTIVE COMMUNICATION STRATEGIES FOR IMPROVEMENT OF PATIENT CARE (pp. A2211-A2211). American Thoracic Society.

Hahn, E., Andres, R., de Kok, T., Brown, A., & Doyle, J. (2016). P058: Improving patient safety and streamlining care at a community hospital through spread and scale of a trauma care bundle: a quality improvement pilot project. CJEM, 18(S1), S98-S98.

Sinanis, N. E., Lyons, C. A., Smith, N., McGlennon, M., Parker, T. L., Truini, C., … & Lisitano, R. (2016, March). Ambulatory redesign: Strategies for quality improvement in patient care. In ASCO Annual Meeting Proceedings (Vol. 34, No. 7_suppl, p. 85).

Son, D., Beardsmore-Rust, M., Harris, J., Mughal, S., & Italia, Z. (2016). G242 (P) Quality improvement project in the Paediatric ED. An attempt to raise awareness to provide better patient-centred, evidence-based and ethical care by reducing unnecessary diagnostics. Archives of Disease in Childhood, 101(Suppl 1), A132-A132.

Payne, T. H. (2016). The electronic health record as a catalyst for quality improvement in patient care. Heart, 102(22), 1782-1787.

Wilson, M. E., Gajic, O., Benzo, R., & De Moraes, A. G. (2015). The Impact Of Emotional Intelligence On Burnout, Job Satisfaction, Self-Compassion, And Communication Skills In Critical Care Trainees. In A101. EFFECTIVE COMMUNICATION STRATEGIES FOR IMPROVEMENT OF PATIENT CARE (pp. A2228-A2228). American Thoracic Society.