Provide interventions for people with alcohol and other drugs issues Essay Example

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Provide interventions for people with alcohol and other drugs issues






Diploma in Mental Health

Certificate IV in Mental Health




Provide interventions for people with alcohol and other drugs issues

Trainer/assessor – Note each assessment task/s included and the assessment method. Insert/delete extra rows if required (right click add/delete).

Written activity/case study

Research report

  • There are 2 assessment tasks for these units. All of these assessment tasks are contained in this document.

  • These tasks make up 100% of the assessment for these units.

  • You must achieve a satisfactory grade in each task to achieve a result of competent for the units.

28th July 2017


  1. I declare this assessment task to be solely my own work or, I have acknowledged within my assessment if this work was completed with a peer

  2. I have notified the trainer/assessor of any special needs or requirements I have in relation to the assessment

  3. I understand that my assessment will not be returned to me and I have kept a copy of my own work

  4. I have read and understood the Assessment Policy provided in Every Student’s Guide to Assessment in TAFE NSW.



I declare that any workplace information contained in this assessment will remain confidential within TAFE NSW.

trainer/Assessor name



  • This assessment is to determine your competency in relation to this unit CHCAOD006 Provide interventions for people with alcohol and other drugs issues.

  • The tasks require you to:

    • Study your learner booklet supplied to you in class

    • It will be necessary for you to conduct further research to find evidence based and relevant information in order to answer some of the questions. This could include further reading, internet research, consulting with colleagues.

    • You will see a list of references at the end of your learning guide

    • You must attempt to reference your work at all times. Please note that Wikipedia references will not be accepted. You will not be marked down if your referencing is not formatted correctly

    • Your work will need to be completed and submitted in a professional, word processed format. No hand written work will be accepted.

    • You must attach the coversheet to your work and also put your name on each page of your written work if you are handing in a hard copy.

  • Should you have any concerns about this assessment, please contact your course co-ordinator Amanda Cush at [email protected]


For this task, you are to write a report about a time you have provided an intervention for a person with alcohol and other drug issues, ensuring that you conform to all required workplace and legislation privacy requirements. If you have not provided an intervention then you can use the case study attached. In your report, you will need to discuss the following areas:

  • Briefly and respectfully describe the client and their alcohol and drug issues

Joe is a 28-year-old man living in Australia. While he was living in Scotland, he experienced his father get drunk, which made him violent towards his family. Joe was stressed for hitting his father to a point he almost took his life. He moved out of the house and began drinking too to cope with life. He became an alcoholic addict and even tried taking heroin.

  • How you prepared for the intervention, including any support resources you organised, and how you ensure the planning was in line with client needs

I planned a meeting to convince Joe who is heroin and alcohol dependent that he has a big problem—and that I wanted to help him. I invited his family members, girlfriend, and friends to the meeting. In the meeting, I provided a treatment plan, and the expected therapeutic outcome. I discussed about how alcoholism and drug misuse has always been disruptive and how it has affected his life.

  • How you confirmed the intervention requirements with the client before the intervention, including describing the features of the intervention and how it can be used effectively, how you confirmed the clients understanding, if there were any misunderstandings or confusion experienced by the client, and if so how and who you reported this to, and how you obtained consent before you commenced the intervention

I carried out a Q and A to find out if the cent was willing to engage in the intervention. I clarified where the client had challenges to avoid confusion. I confirmed the intervention requirement after conducted a careful assessment into Joe’s historical and demographic information, general family challenges, stage of addiction and the ascertainment of severity of his condition. Precisely, the intervention covered important areas such as drug abuse history, family and demographic background, current state of his addiction and suitable cognitive and behavioral interventions (Rockville, 2005, par.3). I made it clear that addiction hurts the loved ones and the best way to curb this, is by quitting smoking and drinking.

  • The intervention, including how you guided and supported the client throughout the intervention, the types of feedback you provided to the client, if there were any issues the client had with the intervention and how you managed them, and others who were involved in the intervention

I educated e participating member to reveal to him that he needs help. During the course of meeting, I presented the option of rehab for 1 week where he agreed to try. Joe underwent medical testing to find out the degree of alcoholism. I advised the patient about my role as a counselor to convey to him health recommendations. I recommended quitting to reduce the effects of alcoholism. I recommended medically supervised detoxification to discontinue the use of heroin. I educated the patient that even using small amounts of drugs and alcohol negative affects the health of a person. Since drug intoxication may lead to impaired judgment and the risky behaviors, I referred the patient to test for HIV among other STIs and encouraged him the need of practicing safe sex. I made referrals to find out the associated co-occurring conditions, and others. I provided specific examples of the harm of the different drug categories. I emphasized that may change his behavior though medications, self-help groups and community treatment programs.

  • The tasks you completed after the intervention, including the progress feedback you provided to your supervisor identifying the successes, difficulties and concerns the client experienced, any variations you implemented into the intervention, how you documented the intervention and its progress, how you provided progress feedback to the client, and if you identified any needs for referral to other services

I had a conversation about whether the patient was ready to quit taking alcohol and drugs. I asked a question like, do you wish to change your use of drugs as we have discussed. Because the patient was willing to quit alcohol and drugs, I raised awareness about the problem. I told the patients that I will be revisiting the issues in my future visits and have resources available to the client to help him change. I completed a progress note form wth Joe to help him document results of screening and create follow-up plan. Lastly, I arranged drug treatment, specialty assessment and follow-up visit.

Case Study


  • Provide interventions for people with alcohol and other drugs issues 1

    About three nights ago, Joe has been drinking and then injected himself with heroin. Joe overdosed and collapsed. An ambulance was called and Joe was given Narcan to revive him. Joe came around almost immediately and was very shaken up by the whole experience.

    A few months ago, Joe went to a friend’s party where heroin was available. Joe decided to try heroin for the first time. Since then he has been injecting heroin regularly, to the extent that he is starting to miss days off work in order to obtain the drug. His drug use is also the cause of increasing fights with his girlfriend.

    Things were fine for a while and then Joe’s drinking began to increase as he felt it helped him cope with life. Over a few years Joe began drinking every day and more on weekends.

    One night Joe’s father was being so violent towards him that Joe snapped and hit him back. He was so angry that he almost killed his father. Joe couldn’t take any more and decided to move out of home.

    Joe is a 28 year old man and has lived in Australia for 14 years. Originally Joe lived in Scotland, and his family migrated to Australia. When Joe lived in Scotland, his father would get drunk and become violent to his mother as well as sometimes towards Joe and his sister. When the family moved to Australia the father’s behaviour worsened. He got drunk more often and become so violent on occasions that Joe’s mother had to go to hospital for treatment.


Task 1

Learner’s name:

Assessor’s name:

Performance Criteria Meet

Did the Learner provide evidence of their ability to:

Interpret intervention requirements from the individual treatment plans

Identify and organise support resources required for the intervention

Plan the intervention, in line with client needs and treatment plan

Describe features of the intervention and how it can be used effectively

Confirm client understanding of the intervention

Report any misunderstanding or confusion experienced by the client to a supervisor

Obtain consent before commencing the intervention

Guide and support the client to participate in the intervention as defined in the treatment plan

Provide feedback to the client to reinforce their understanding of intervention and progress

Identify and manage any issues the client is having with the intervention

Work collaboratively with others and seek assistance when the client presents with needs or signs outside limits of own authority, skills and/or knowledge

Provide progress feedback to supervisor identifying successes, difficulties and concerns the client is experiencing with the intervention

Implement variations to the intervention under guidance from supervisor

Clearly document information about the intervention and its progress

Provide progress feedback to client

Identify the need for referral to other services and take action in consultation with supervisor

Feedback To Learner:

Assessor’s Signature:


For this task you must research each of the following topics, and complete a basic report on your findings. (1000 words)

The research topics are:

  • Legal and ethical considerations (international, national, state/territory, local) in AOD work, and how these are applied in organisations and individual practice:

    • Children in the workplace

It is critical to understand that children below the legal age, say, 16 years in some countries, should not be allowed to work. The management and all stakeholders of organization such as a counseling form must always adhere to the laws of the nation they are operating in by making sure that children are not illegally employed.

    • Codes of conduct

A code of conduct can be understood as sets of rules that outline the religious rules, social norms, and responsibilities of proper practices for an organization or individual. A professional must make sure he or she adheres to the set rules to ensure that a stakeholders are treated as human beings for better of all. Organisations set professional standards that should be met while at workplaces. This minimizes the chances of drug and alcohol abuse.

Codes of practice

    • Discrimination professionals have both legal and moral duties to make sure that heir cents are not treated unjustly based on the color of their sin, sex, region, caste, country, race, and others.

    • Dignity of risk

A professional must make sure that he or she respects client’s dignity and autonomy to make their choices.

    • Duty of care

This entails the responsibilities a counselor of a professional has to protect the needs and interests of their clients to enhance their quality of lives. A professional must adhere to the standards of care while at the same time performing acts that could harm others foreseeably.

    • Human rights

This are simply the rights that are inherent to every human being, whatever, our places of residence, nationality, sex, religion, language, ethnicity, among others. A professional must ensure that the human rights of human beings are respected when practicing.

    • Informed consent

Informed consent can be understood as a situation where a counselor will have to make sure that the client is fully aware of the consequences of his or her decisions and signs a form showing that he agrees.

    • Mandatory reporting

The professionals must understand that there are selected classes of individuals who are supposed to report to the government of any cases of child neglect and abuse.

    • Practice standards

Refers to the ways that are set by the counseling profession to ensure that the client is able to get high quality care.

    • Privacy, confidentiality and disclosure, including limitations

These are critical are they help to make the client comfortable. The clients information must be protected from third parties, which is a critical requirement of counseling profession.

    • Policy frameworks

Policy frameworks are the logical structures, which are established for policy documentation into categories, and groupings that make it easy for the workers to understand and find the contents of different policy documents.

    • Records management

A professional must have the proper skills of discussing, inspecting, and preserving correctly the records of their clients.

    • Rights and responsibilities of workers, employers and clients

This guidelines are critical and guiding the actions of the stakeholders in the organization to avoid any conflict of any kind at the places of work.

    • Specific AOD legislation

is “to provide health and safety of persons with severe substance dependence through involuntary detention, care, treatment and stabilisation.” (NSW Government).the Drug and Alcohol Act 2007The AOD legislation as provided by the ministry of health under the NSW government requires that the objective of

provides that is aimed at setting a benchmark against which quality psychosocial interventions on drugs and alcohol will be based (NSW Government). Drug and Alcohol Psychosocial Interventions Professional Practice GuidelineThe

    • Work role boundaries – responsibilities and limitations

(Brown, Crawford & Darongkamas, 2000).The work-role boundaries restricts the scope that an individual is required to work within such that duties and confined within the limits of the scope of work. This is very crucial when it comes to the treatment of the addict person. The professionals, therapists, the family and society are given distinct roles in the AOD. Work role boundaries can achieved through measuring interdisciplinary experiences among health workers

    • Work health and safety

(Waddell & Burton, 2001).These are the important legal guidelines at the places of work, which ensures that the workers are working in a good environment (safe and secure)

  • Roles and responsibilities of people involved in the intervention:

    • Worker – scope of role and boundaries

The worker can be a counselor who has a role of encouraging the clients to discuss their experiences and emotions. The worker will be examining the issues such as substance abuse

Has a role of exposing his or her experiences and emotions to get help from a professional.

    • Family and broader support network

To provide support in terms, of psychological, financial, emotional, spiritual and others to the client.

    • Self-help groups

They provide services such as helping the clients to cope with new path of life. They may provide financial and emotional help to the client.

    • Other services/agencies

Other agencies are group of individual who can undertake the related work of the principal individual/company.

  • Types of information and terminology found in client treatment plan and how to interpret these

  • History, assessment t, and demographics

  • progress/outcomes

  • Objectives

  • Treatment goals

  • Presenting concerns

  • Factors that may influence a client’s ability to participate in an intervention

Service resistant

Lack of quality staff


Lack of financial resources

  • Theoretical frameworks about motivation to change alcohol and/or other drug use

  • Expectancy Theory

Expectancy theory can be used where the client will have to act in a particular way because of the outcome he expects to get. The rewards of the intervention will make the client start engaging in the program.

  • Maslow’s Hierarchy of Needs

It is important in the sense that the client shall have to meet his needs that are at the five levels: physiological, love/belonging, esteem, self-actualization.

  • Treatment interventions, and their use, appropriate to AOD and scope of role, including:

    • Motivational interviewing/counseling

It entails providing helpful directions and direction that regards to future course of action or decision. For instance, a drug addict who wants to quit may visit a counselor for help on what actions to be undertaken.

    • Cognitive behavioural therapy

This is critical as the negative thought patterns but the world and self are challenged to alter the undesirable behaviors or treating the mood disorders such as depression.

    • Detoxification

Intends to remove the physiological effects of the substances of addiction

    • Relapse prevention

Cognitive behavioral approach to the relapse with the objective To identify and prevent high-risk situations like obsession, sexual offerings.

    • Crisis intervention

When a crisis occurs in the life of an addict, they need rehab. The intention helps to stabilize the situation and enhance their safety.

    • Brief intervention

A kind of intervention that will take short period of time and is not involving, it is meat to simply provide an overview of the best course of actions to be undertaken.

    • Protective intervention

The protective intervention is used to help protect an individual from a danger that might affect him or her negatively. A glaring example is helping them stop smoking to avoid damage of lungs.

  • Techniques for motivational interviewing/counselling, including:

    • Attending skills, use of body language

Attending can be defined as ways a counselor can be with clients both psychologically and physically. Effective attending shows that you are with them he or she is ready to share their world with them. Also, it puts the counselor in a position to carefully listen to what the is said by the clients. The counselor has to face the client, have open posture, lean forward towards the client, maintain eye contact, and try to be natural or relaxed.

    • Paraphrasing

The technique is used in showing the clients that the counselor is listening to their issues or information and processing what has been told to the counselor. Paraphrasing is a better way of reiterating or clarifying information, which may have taken place.

    • Reflecting feelings

The client has to listen to the client, understand them, and respond to their different concerns as best as possible and communicate in a manner that shows that the has an ability of recognizing and acknowledging their feelings without experiencing similar emptions. The counselor has to step into the shows of the client.

    • Open and closed questioning or probing

The questions were used in encouraging people in session of counseling to provide more details to the intention discussion, as such, such toes of questions are used in helping the clients answer why, how and what.

    • Summarising

It is crucial for the counselor to summarize what he or she said in a session to enable the client to focus on what was discussed previously and challenges the cent to move forward. Summarizing is critical at the beginning of the new session, when the client gets stuck, and when a session appears to be going nowhere as it helps the client to focus.

    • Reframing

When a person enters counseling, the counselor has to discuss the agenda for the day with the client, the processes and activities that they are going through. Such technique helps the client to understand the train of thought of the counselor and determine how such routine shall work for them. The client is used to routine soon enough and the move establish trust and comfort in counseling.

    • Exploring options

This entails the process where the counselor will listen to the client and understand the challenges and background of the client. The counselor has to look for different interventions that will the client based on the available information.

    • Normalising statements

At times , may have problems with volunteering some information about their changes, in particular if they are embarrassed o anxious about it, one was to measure this is by using statements that normalize their problem to enable them understand that they are not the only ones with challenges in life. A counselor makes a general statement about in issues to make a patient talk about himself or herself honesty about a hard topic.

Strategies to support clients during interventions

  • Strategies for managing difficult situations:

    • Conflict management and resolution

Conflict management is simply an interactive seminar, which teaches the needed skills to mages disagreements and disputes in a situation. It products a method ad place for individuals to identify their needs, reach agreements, and defend their interests in conflicts. Conflict management helps clients to archive better understanding tough enhanced self-knowledge. The counselor goes into a matter at hand even to try, and find solutions to the conflicts.

    • Mediation and negotiation

Negotiation is simply the process of searching for an agreement which satisfied different parties, an agreement can be reached through one part or win-win situation where all the parties are satisfied. Mediation is attempt of helping parts in a disagreement to hear each other, to minimize harm which comes from disagreement to maximize an agreement are, and find the ways of preventing disagreement areas from interfering with the process to see comprises o agree on an outcome mutually.

  • Types and availability of service to which client may be referred

Family relationships advice line

Family relationship centers


Religious leaders

Medical professionals

Rehab centers

Marking guide

The marking criteria for this event will be dependent on the response from the learner. The assessor must ensure that all of the topics have been addressed in the body of the report.



Troy Oxley





Provide interventions for people with alcohol and other drugs issues


Written activity/case study

Satisfactory 

 Not Satisfactory

Research report

Satisfactory 

 Not Satisfactory



Your result will be able to be viewed in the Learner portal approximately three weeks after submission.


TRAINER/Assessor name


Your trainer/assessor will provide you with feedback following completion of the task. They will update your learner record with the result which you can view in the Learner portal. If you wish to provide feedback, please complete the Learner questionnaire provided here and detail your feedback in the Assessment comment box on Page 2.

Should you wish to query your assessment result please view the process in the Assessment Policy available on the TAFE Western website.


Brown, B., Crawford, P., & Darongkamas, J. (2000). Blurred roles and permeable boundaries: the experience of multidisciplinary working in community mental health. Health & social care in the community8(6), 425-435.

NSW Government. Drug and Alcohol Psychosocial Interventions Professional Practice Guidelines. Retrieved from

NSW Government.
Drug and Alcohol Treatment Act 2007 No 7. Retrieved from

Rocville (2005). Substance abuse and mental health services administration (US). NCBI, Center for
Substance Abuse and Treatment. Retrieved from

Waddell, G., & Burton, A. K. (2001). Occupational health guidelines for the management of low back pain at work: evidence review. Occupational medicine51(2), 124-135.

CHCAOD006 Provide interventions for people with alcohol and other drugs issues

Owner: Community services East

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Last updated: 18.5.2017

Review date: 18.5.2018