Project Management: Education Essay Example
Project Management: Education
Project Management: Education
The Health Information System (HIS) is directly and indirectly linked to other processes and systems within and outside the healthcare environment. According to (Wager et al, 2013), implementation of a new Health Information System (HIS) is likely to affect a number of systems within this environment and outside. Education system is one of the systems that will be greatly affected by the initiative. Since HIS provides updated information of practices and activities in the health industry, any changes in the systems’ operations will affect stakeholders in the education sector and the system in general. This case study illustrates the education system and how it will be affected by the HIS project.
Education system in Australia considers school education, comprising of primary and high school compulsory. The system involves primary, high school and tertiary education levels and also incorporates healthcare training programs in tertiary and advanced levels. Just like other systems in the economy, education structure is not independent but linked to other systems and is affected by changes implemented by the systems (Harrington, 2014).
Internal stakeholders in the education system involve students, teachers and school management and parents. Students are expected to take the value of education with high consideration and optimize on acquiring the best from the institutions. Students are also obligated to uphold their communal responsibility, respect authorities and demonstrate care to fellow students. Teachers are obligated to display professionalism in developing students academically and socially, encourage students to work together as team, creatively and innovatively and bring out the full potential of students. Care for students and providing an effective translation of policies in the education sector into real learning practices is another responsibility for teachers and administrators (Harrington, 2014).
External stakeholders involve the government, community, other support industry and systems like healthcare system. Community plays the role of imparting right values to students, encourage teachers’ efforts, recognize students’ innovativeness, skills and support their education through bursaries, loans and scholarships. Government protects rights of players in the education system and enhanceslegality in the system.
The HIS project commences with preliminary analysis to identify and clearly set objectives from the problem scope at stake. According to Coplan and Masuda (2011), the objectives seek to answer questions that generally apply to the health sector and are in line with goals of the whole system. Features of the system design will be defined and developed. The new HIS system user requirements are analyzed and functionally documented. Testing procedures are employed in the development stage where the design is translated to real system information and clear environment created test reports are required to make any possible adjustments. Implementation, operations and maintenance and disposition procedures complete the process (University of victoria, 2011).
Risk management issues involve loss of previous data that might be needed in the future while installing the new system. Decision to change to new HIS might be perceived by education sector as ineffective of the system. Resistance to change by other internal and external systems like patient registration and coding and abstracting might also be risk. A major risk issue is inefficiency of the system where it does not work out as expected or performs poorly than the previous system.
Human aspect issues and potential conflicts involve conflict of interest. HIS system monitors and controls daily operations of the health sector which requires a high input by school staff and managers in the sector. These parties might fail to effectively support. There might be a possibility that some stakeholders are not in support of the implemented change therefore causing a conflict. Teachers’ inadequate knowledge of the new system might incapacitate them to teach students.
Teacher and student relationships are the major stakeholder relationship in the sector and play a major role in ensuring effectiveness of the system. This is managed by allowing full participation and involvement in students’ lives. Government and teacher relationships provide legality in the system and ensure rights are protected while crime is penalized. This relationship just like student teacher relationship is managed by rules. Harrington (2014) states that another relationship is that of parents and teachers and parents and students which require understanding, care, and involvement on the parent’s part. Rules and respect are vital in managing these relationships. Community has its relationship with parents, teachers, students and the government in supporting education system. These relationships are managed by identifying interests of all parties, setting rules and having the burden to fulfill roles.
Organizational behavior is a matter of concern in implementing a learning health care system. Breaking previous culture of health professions in terms of education might require much input or adjusting major factors in the entire health system since every professional will be required to have the basis for this new system. According to Hill (2010), culture in the profession is basically education. Because of the constantly changing practice that is based on expertise, organizational structure might hinder implementation. Team members have their own diversified opinions and interests concerning the project and might not support. This will affect effectiveness in implementation and compromise reliability. Some members are not experts in the sector and might not have the experience in operating or implementing the system. This will lead to resistance to the intended change. If the organization is not committed, implementing the system will take longer or fail to be implemented. Implementation process might reduce job performance due to the aspect of time (Anderson & Aydin, 2005).
New HIS project in the education sector is an illustration of change and its conception in an organization. Since the health sector is interconnected with education system, changes in the health sector will affect stakeholders and processes in education system. Implementation of the new project attracts risks and conflicts that need adequate management by team members. Management of relationships in education sector is also vital and effective.
Hill, H. K., Stewart, D. C and Ash, J. S. (2010).Health Information Technology Systems
profoundly impact users: a case study in a dental school. J Dent Educ. PubMed.
University of Victoria. (2011). Continuing professional development: Project management in
health informatics.University of victoria.
Wager, K. A., Lee, F. W., & Glaser, J. P. (2013).Health care information systems: A practical
approach for health care management. San Francisco: Jossey-Bass.
Harrington, M. (2014).School education: Policy and administrative framework for school
education.Ausralia: Parliament of Australia.
Anderson, J. G., &Aydin, C. (2005).Evaluating the Organizational Impact of Health Care
Information Systems. New York: Springer.
Coplan, S., & Masuda, D. (2011). Project management for healthcare information technology.
New York: McGraw-Hill.
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