Management skills Essay Example

  • Category:
    Management
  • Document type:
    Essay
  • Level:
    Undergraduate
  • Page:
    2
  • Words:
    1233

Description

Starbuck Corporation had witnessed immense employee turnover between 2007 and 2008. This meant that the company continued to lose trained and experienced employees which amounted to increased costs of operation in the company. This explains why Starbuck Corporation, though, oldest in the industry has been overtaken by other companies such as McDonalds.

Critical explanation or analysis

The increased turnover in Starbuck Corporation meant that something was not working well in the company. There are numerous issues that may result into employee turnover in any given company. Some of these issues include low payment rates in terms of salaries and wages as compared to other companies in the industry. In Starbuck Corporation, employee turnover was fuelled by cultural and diversity differences.

Reflection

I have learnt that as the manager in any given organization I must be able to devise ways of managing conflicts because conflicts in organizations are inevitable. I have also learnt that the major conflict that may arise in the organization is the cultural and diversity conflict which may arise due to our cultural background that influences what we think and the acceptable ways of interacting with other people in the organization.

In this regard, I have learnt that as a manager I need to be diversity sensitive in order to deal effectively with the conflicts that may arise from diversity and cultural differences. This has impacted my future professional practice as a manger in that it has enabled me to understand that when conflicts are well managed they become instrumental in achieving the objectives of the organization. I will therefore need to change my attitude towards other people’s cultural beliefs and practices. However, one of the major pitfalls that I will need to change is the belief that my culture and my beliefs are superior to those of other people.

Description

For the past 10 years, human rights organizations in Asia agitated for the rights of workers in sweatshops. This is because a majority of workers in sweatshops in Asia are underpaid and exploited by their employers. Majority of the workers in these shops work for long hours and sometimes they are not paid. Working conditions are also not favourable.

Critical explanation or analysis

This means that employers in the sweatshops in Asia are not aware of the benefits of a well motivated workforce. It also means that the employers in these sectors are not aware that simple recognition and acknowledgement are very important in the life of a human being and particularly in the workplace. This explains the reason why productivity of the workers in the sweatshops in Asia is very low.

Reflection

From the issue of exploitation and subsequent demotivation of workers in sweatshops in Asia, I have learnt that a manager function as a coach or a counsellor in the organization which means that the work of the manager is to help the workers to do things better. I have learnt that the work of the manager as a counsellor is to manage the attitudes, personality and emotions of the workers in order to ensure that workers perform their duties competently.

This has impacted my future professional practice as a manager in that it has raised my understanding of the need to motivate others particularly the subordinates in order to raise productivity since every human being requires a certain level of motivation. I will need to change my approach to the issue of motivation and finds ways of motivating my subordinates differently because everyone is different and needs to be motivated in different ways. I will need to manage the problem of generalising workers when motivating them.

Description

The concept of occupational health and safety was jointly adopted by the World Health Organization (WHO) and the International Labour Organization (ILO) organizations in the 1950s (Wurky, 2010). The revision of the concept was done in 1995 due to the increasing need for enhancing a healthy working environment.

Critical explanation or analysis

OHS concept is based on the premise that workers should be protected against any form of injuries and other work related hazards while in their duties (Wurky, 2010). It is also based on the premise that employers must ensure that workers are provided with the required equipments and protective gadgets such as helmets to protect themselves from any form of injuries in the workplace.

Reflection

From this concept that came into limelight in the 1950s I have learnt that a healthy workplace has several meanings such as a place conducive for good health and a friendly and safe environment. I have learnt that an unhealthy workplace is capable of causing death or injury, capable of causing harm, detrimental to good health, injurious to both physical and mental health.

A part from injuries and work related hazards, I have learnt that an unhealthy workplace is characterised by stressors such as mobbing or bullying of staff, and role confusion. This has impacted my future professional practice in that it has enhanced my understanding of the need to identify stressors and unhealthy work practices in order to devise ways of dealing with such problems for increased productivity of the workers. I will need to change my responsibility as the manager towards ensuring that every worker is assured of his/her safety in the workplace. I will therefore need to manage the problem of differentiating between the workplace stressors which can be controlled by the management and those that can be controlled by the workers.

Description

The earthquake that occurred in Japan early this year was one of the worst natural disasters to have been witnessed in the country for more than 40 years. This does not mean that the country had not witnessed natural disasters before but it means that the earthquake witnessed early this year was traumatising and destructive than any other natural disasters witnessed previously in the country.

Critical explanation or analysis

Natural disasters such as floods, earthquakes, wildfires and storms form part of the organisational environment that the manager does not have control over. These make up the macro-environment of the organization. It means that managers in organizations hit by the earthquake in Japan had little control over the occurrence of the earthquake and the resulting destruction and losses cannot be blamed on the managers.

Reflection

From Japan’s earthquake and the subsequent losses experienced by organizations in Japan as a result of the earthquake, I have learnt that even though I may put all my efforts as a manager to ensure the success of the organization, other issues in the macro-environment such as natural disasters, technological changes, population diversity, legal and political changes may hinder the success of the organization. This has impacted my future professional practice as a manager in that it has enhanced my understanding of the issues that make up the organizational environment that I do not have control over.

I will need to change the manner in which I consider changes that occur outside and inside the organization. I need to focus mainly on internal environment while staying focussed on how the changes occurring in the external environment can be used positively to achieve organizational objectives. One of the greatest pitfalls or problems that I will need to manage is differentiating between the issues in the external and internal environments of the organization and identifying issues that I have control over.

References

Wurky, H. (2010). Principles of organizational management. New York: Sage Publishers.