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Australian government uses the role of transportation within its society as a means to create awareness on social inclusion and equity. Community transportation has been introduced in various cities in Australia in order to meet the extended needs of transportation. Some of the community transport networks include; taxis and public transportation which mainly cater for various individuals within the community who are disadvantaged when it comes to transport services. People who can no longer drive due to a form of disability or illness suffer from a congenital defect that hinders them physically. It is important to note that these people with physical disabilities are only allowed to drive by themselves once a person is certified as being safe to drive. These individuals are included in a training program that allows them to effectively adapt to various motor equipment which best suits their current physical and medical condition. The community programs are aimed at providing an integrated and coordinated transport services (Harris &Tapsas, 2006).

The main characteristics of the kind of transportation needs for the physically challenged individuals when it comes to transportation is mainly inclusion. As a result the local government at Geelong strives to provide extensive data and information to its members as a means to create awareness about community transportation and how it benefits the physically challenged. The introduction of community transportation in Geelong has enabled those that used to drive but cannot drive any more, not to feel socially excluded but as part of the community. This has been achieved by enabling them to be part of the community in terms of mobility and participation in social forums within and outside the city. For instance, these individuals are able to be part of the social connection in Geelong as they are included in the benefits and services provided through community transport networks. A good example is the various ways in which the local government provides this group of people with the first priority to contribute to the transport improvements in their network and also suggest coordinating ways in which the system can work with other entities to benefit the people.

Public transportation in Geelong City has extensively supported people with disabilities to easily access services and equally participate in community life. Moreover the taxi service and the buses are easily accessible for physically or ill people to travel or transport their goods. Community members at Geelong have access to various taxi services which they can dial to be picked and dropped. Use of online services to book a cab has made it easier for these individuals to communicate their transport needs and also be mobile (City of Greater Geelong, 2016). According to Harris and Tapsas (2006) people with disability and cannot drive themselves often require a reliable and accessible transport network for support. In addition to this, training courses are provided to drivers who wish to offer taxi services to the disabled. The wheelchair accessible taxi training course allows new or existing drivers to be trained on special instructions for dealing with disabled people and proper methods to secure a wheelchair in the vehicle (Geelong Taxi Network, 2016). Such training programs offered will ensure that disabled people are gathered for in the taxi industry. Coupled with this, some taxi companies provide wheelchair accessible taxis.

The community transport in Geelong that includes Taxi services and the public buses, offer a coordinated and consistency service providers to these individuals. However, public buses have been more beneficial to people with disabilities as it affordable, easily accessible and reliable for one to conduct a door to door activity with ease. Maps are provided for people to easily locate where the community transportation are found and the hours which residents may access them. Therefore people with disability do not have to wander or waste time in locating these buses. Contact information is also provided online for people to access and be able to hire or effectively use the transportation. Additionally the transportation costs of these buses highly subsidized to favor the disabled people and those who are ill and are unable to drive. (City of Greater Geelong, 2016). Additionally, some bus companies have gathered for the needs of disabled in the society by introducing low floor buses. Some bus companies have constantly upgraded their services to gather for the disabled. For instance, the Mornington Peninsula Bus Services upgraded their infrastructure in 2014 to ensure that they are compliant with disability access (Wong, 2015).

The City of Greater Geelong, in conjunction with the local government and the various sectors of the community, collects data so as to establish the extent to which Geelong City meets the different demands of transportation. Community transportation within this city is viewed as a non- profit organization that aims at serving the community. As a result close attention is shifted towards members of the community that are rather disadvantaged social, economically or physically. For example community buses represent public transportation which allows people with disabilities to hire them for commercial uses or as paying passengers. Public transportation in Geelong City has made is defined as a mobility support system for people with disabilities who can no longer drive themselves. These individuals receive immense support and assistance from community public transportation. The community transport network in Geelong City offer its disadvantaged members with a wide range of transport services that cater for their movement needs. Some of the services include; supported door to door transport, coordinated partnerships with service providers, emergency and relief training programs as well as the community sharing of transportation ad hiring.

The transport options for people with disability in Geelong is equally integrated with other services. The community transportation works closely with restaurants within various localities and shopping avenues to enable the people with disability to move easily. The local government in the City of Greater Geelong has set its top priority as providing services that meet the needs of the local people. Thus accessibility and mobility to acquire social amenities for people with disability has been made easy due to the reliable community transport network. The increased and reliable partnerships with various stakeholders within Geelong City, is aimed at developing a sustainable and effective transport network for its community. Thus a comprehensive analysis and of the community transport has been drawn so as to effectively implement a transport network that includes all community members. Social inclusion for the physically disabled and those that are ill and unable to drive is mainly driven by the strong community transportation in Geelong (City of Greater Geelong, 2016). The shopping needs of the disabled have been accommodated by some supermarkets. For example, Coles supermarket opted to improve the online shopping website to gather for blind people after a disability discrimination court case (Bibby, 2015). The company’s website has integrated a screen reader that converts text to speech. This has improved accessibility by the disabled individuals.

Restaurants in Geelong have also gathered for the disabled by providing free delivery services. Examples of those restaurants offering free delivery services among others include; Food for free, Pizza hut, dominos, Tulip restaurant, Tenth plate cafe, Chez restaurant, Hunter and Barrel Eastland, Tao’s, Bella, Round Bird can’t fly and Casalinga. Moreover, these restaurants have accommodated the disabled by ensuring wheelchair access. Clients can also place orders online and get free delivery at their comfort.


Providing easy ways for transportation for the physically disabled and ill people is one of the ways of rehabilitating these individuals. The issue of a reliable transport networks provides this group of people with a sense of belonging and social inclusion. Community transportation in Geelong is one of the main ways in which those affected by accidents or illness are able to feel as part of the community again. Community transportation has provided these individuals with numerous ways to feel social acceptable by providing accessible, reliable, affordable mobile systems for them.


Harris, A. & Tapsas. D. (2006). Transport and Mobility: Challenges, Innovations and improvements. Royal Automobile Club of Victoria (RACV).

City of Greater Geelong. (2016). Community Buses. Available from : (Accessed on 7th March 2016)

City of Greater Geelong. (2016). Improving community Transport. Available from:

(Accessed on 8th March 2016)

Geelong Taxi Network. (2016). Geelong Taxi Network Training Courses. Available from: (Accessed on 11th March 2016)

Wong, M. (2015). Melbourne,s bus stops nowhere. Available from: (Accessed on 11th March 2016)

Bibby, P. (18 Feb 2015). Coles to make online shopping site more accessible following disability discrimination case. The Sydney Morning Herald. Available from: following-disability-discrimination-case-20150218-13ig1g.html (Accessed on 11th March 2016)