Dpp__WY Essay Example
Communication is significant in any organization and can determine success or failure of a company. Communication varies according to the hierarchal levels. As my colleague states, it is essential for managers to have leadership and communication skills. However, my colleague downward starting from the top trickling down to employees. This method of communication is good but may have a negative impact when the employees are not able to communicate to their managers to have a profitable business. A successful organization should have both downward and upward communication to keep managers aware of how their employees feel about, procedures, policies, and business in general. In this regard, managers can get feedback from employees, and this can help in improvement of organizational development. Therefore, managers and employees can develop a mutual trust as their relationship becomes stronger.
In addition, the communication will assist in the introduction of new policies as employees are able to communicate to their managers if something does not work. There will be better coordination, improved individual performance, improved morale and industrial relations Therefore as much as downward communication, an organization should also adopt upward communication in various departments.
Communication from top level managers to middle levels managers and finally to low-level managers is not an easy task due to the difference in knowledge, experience, and authority and this may lead misunderstanding or misinterpretation of information. My colleague states that all leaders should have proper decision-making skills and the middle-level managers are more important to an organization than top level managers and low-level managers. However, this is not entirely accurate as managers have different experience and knowledge. For a company to develop policy, top-level managers make critical decisions, and thus they are more important that middle and low-level managers. They are in top management because they have more experience, knowledge and have more authority. They make critical decisions and then communicate them to middle-level managers who then communicate to low-level managers.
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