Case study

  • Category:
    Business
  • Document type:
    Case Study
  • Level:
    Undergraduate
  • Page:
    1
  • Words:
    563

Organizational Behaviour

  1. Work Group Behaviour In A New Zealand Factory

  1. The Norms

The customs that the group had adopted due to the work condition are several. One is the character where they stopped helping one another. The second is breaking for lunch ten minutes earlier. In addition to this, they get to work and take breaks so that they can read and smoke. Also, they adapted to early warning sign system where a person would start singing loudly when the manager is getting near their section so as not to get caught smoking in the factory. They became close to each other and started to hang out. They even started a factory’s players in a native contest (wood 3).

  1. Reasons For The Norms

These norms arose due to bad working conditions. One reason is that they were getting over worked. The second is that there was no enough supervision by management. The third was the fact that their pay was very low and this led to the lack of motivation (wood 3).

  1. Significance of The Norms

A member benefits from the norms as he is able to tolerate the working conditions. The group benefits by making friendship and the factory gets to maintain its employees.

  1. Cohesiveness And The Advantage

The group has grown to be very united. This is as they spend the most time together. The workers benefit from this as they get to help each other and maintain their jobs. The management, however, loses as the workers team up to do illegal stuff.

  1. Recommendation

The best advice for the water removing department is to have good employer- employee relation. This would help employees problems solved and thus both would benefit.

  1. Job Dissatisfaction A Problematic Issue

  1. Performance Equation

Job Performance = Individual Attributes X Work Efforts X Organization Support. One problem that can be identified from the equation is an individual attribute. Peters and Steven inability to perform is an example of this. Also, Michael showed no work effort and there was no organizational support to help Steven manage the employees.

  1. Three Components Of Attitude

One constituent of attitude is the Affective component which is activated by emotional response. An example of this is when the other trainees thought of Michael as too young to manage the work. Another is behavioral constituent which refers to the way a person acts on an attitude item. An example is when Michael started to miss work when his promotion request was declined. The third is the cognitive module which tells how a person thinks about the assertiveness item. An example is when Sandra started to is work as she thought of Stephen to be easy by letting Michael miss work (Jain 2).

  1. Recommendation

One strategy Stephen would have used in order to deal with his employees’ behavior is arranged for team building. This would help improve employees relations thus work as a team. Another is come up with rules that guide their behavior thus ensure that the employees know the consequences.

  1. Knowledge On Human Behaviour

The additional knowledge that would help to understand the issues in the case is personality and temperament (Jain 2). This would help to understand personalities of different employees and how to handle each of them. This would help predict certain behaviors in them.

Works Cited

Jain, Vishal. «3D model of attitude.» (2011): 1-12.

wood, jack. «Organisational behaviour.» Wiley(2016): 1-4.