10 questions

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Discussion Questions

  1. Changes faced by the international students

Some of the changes that the international students go through are for instance they have a poorly defined legal identity and their presence tends to be unclear. The federal government solves this by guaranteeing them the consumer rights. The students moreover do not have the access to the entitlements and citizen protection but fall under the national jurisdiction. In the last months they are also faced by the fact that they are about to go back home to their mother country and so they have to start preparing to clear with the booking of tickets and making the necessary adjustments as they prepare to go back home. The strategic plans in existence help the students look into the future and are able to have a plan on what to do with their lives in future.

  1. Change agents

Change agents are the people outside or within an organization that assist in the transformation of an organization through focusing on areas such as the organization’s improvement, its development and effectiveness.

  1. Eternal environmental factors related to major operational change

Some of the aspects influencing the external operational change of a business include: the economic conditions, technological factors, market completion, demographic, political, the legal aspects, climate change and the media. The economic conditions affect the spending habits of the consumers (Cummings and Christopher 98). If the interest rates for instance are increased this will decrease the consuming levels of and thus the organization has to make plans to adjust to this as they desire to maintain their sales and more so the profit levels.

The technology of a business is also another determiner whereby, an organization that has good and modern technology in most times records great output. Without adapting to the technological changes, an organization may face losing its market share. The competition of a business is always changing in the business as the competitors come and go (Langley et al 10). They affect the market strategies though changing the prices and the product lines. The changes caused by the competitors may not be heralded and so managers should always be alert of the competition.

Climate changes affect the business in that in terms of the products, there may be those proffered during certain climates and other reduce in their consumption. The legal aspects on the other hand refer to the laws that the business must abide by such as taxation and the compliance with the health and the sanitary measures. The media is driven by the internet and the newspapers that were the major sources of information they are becoming obsolete with advertisements for instance mainly done through the internet.

  1. Differences between change leader and change agent

A change agent is not necessarily a person in authority while the change leader is a person in authority. The change leaders have a team backing them up whereas the change agent could be one of the team members with a focus and a vision of what is required. Change agents are patient yet persistent. Sometimes people tend to get impatient when the goals are not being achieved at the rate they foresaw, the change agents help foster patience and the persistence to keep moving. The leaders on the other have an additional quality of being goal oriented (Senge 54). The leaders have to have the target in mind that they have to meet the set goals at the perceived time to meet their targets.

The change agents help the leaders reach the goals by assisting to ask the tough questions. They enable the people to have an emotional connection to the task and this is useful as it ensures the tasks are done to the very best. The change agents can stand in place of the leaders and see to it that the flow of work is going according to plan. They encourage the rest of the team and give them the necessary motivation.

The change agents have string relationships that are set on the foundation of trust. They know the team best and they are able to earn their trust. The leader may not necessarily know his team well as their goal is to ensure that they see to it that the work is done and delivered.

  1. Resistance to change

Employees resist change due to a number of reasons such as the fear of failure. The need to cling to past success is evident as this is secure and familiar. Change may be resisted also due to the fact that it is a creature of habit making it comfortable and predictable. People cling to want they know as they fear venturing into new areas may lead them to losing control.

To deal with the resistance during implementation of the change, managers should establish the need of urgency through examining the market and the competition (Cummings and Christopher 67). They should have a guiding coalition having enough power to see to the change. A strategy and a vision ought also to be in place and show the employees the benefits of adapting to the much needed change.

  1. Importance and challenge of having the executives “walk the talk”

The executives help formulate the various laws and rules in the organization. To best implement the various policies in an organization, the executives should lead by example. The policies should not only be meant for the employees but should work for them too. A challenge arises as sometimes as these leaders may feel afraid of walking the talk since they think that they may not seem to exude their power which is important to them.

  1. Employee participation during decision making process

Employee participation refers to the inclusion of the employees in the activities of the firm that concern them. The managers need to involve the employees in the process of making the decision since they are directly affected by the policies. When the decisions are made, the employee input help give an insight as to what is best for them. One avoids making policies that are too ambitious and makes those that are aimed at reaching the targets and the vision of the organization.

  1. Adaptive Organization’s Culture

This refers to the system of shared beliefs, values and assumptions that govern people’s behaviors in an organization. This culture has a great effect on the people it affects as it influences the way people act, dress and carry themselves in the work place. Examples of companies with one of the best adaptive cultures are such as Zappos an online shoe firm, Warby Parker and South West Airlines (Fullan 56).

  1. Fostering Learning within an organization

Some of the ways of fostering learning in an organization is by giving people time to internalize and reflect. They should have the ability to ask questions and assess the process. Encouraging sharing is also very important. This enables those who better understand to assist others and thus creating an incredible free resource in the organization (Fullan 32). Encouragement of coaching and mentoring should also be used. The more experienced members should work to assist the new members and thereby pass on knowledge.

  1. Approach to change

The positive impact and the engagement of the employees during implementation of change should be a priority in any business. A compelling vision should be made where the people are made aware of the importance of change. The current reality should be understood and the need for change explained. In order to deal with the challenges involved in the process, the employees should be taken through some training to familiarize them with the process especially if it is very technical (Senge 78). Their input and suggestions should be encouraged as to how they view the change and how it affects them.

Works cited

Cummings, Thomas, and Christopher Worley,. Organization development and change: Cengage learning, 2014.

Fullan, Michael. Leading in a culture of change personal action guide and workbook: John Wiley & Sons, 2014

Langley, A. N. N., et al. «Process studies of change in organization and management: unveiling temporality, activity, and flow.» Academy of Management Journal 56.1 (2013): 1-13.

Senge, Peter M. The dance of change: The challenges to sustaining momentum in a learning organization. Crown Business, 2014.